Delivery Information


Delivery

We aim to deliver within two working days, this is subject to stock availability, and no longer than 5 working days. If your item is in stock and the order is received in time it can be sent out for next day delivery, if you are unsure, please check with us on 01803 863955

We shall notify you via email when your order has been shipped.

All delivery times are a guidance and not a guarantee.

All orders are sent via a next day service, if you are not going to be about on the day of delivery please leave a note in the box provided at the time of checkout with instructions of a suitable place for the delivery to be left or for the delivery to be left with a neighbor.

Please note that our next day delivery service means that we can only deliver on a Tuesday to Thursday for £8.50. Order must be made before before 11.30 in order to be eligible for next day delivery.

At present we can only deliver to the UK mainland.

If you would like more information on buying our products outside of the UK, please send your requirements to janototnes@gmail.com and we shall get back to you as soon as possible.

Cancellations

If you would like to cancel an order, please contact us at  janototnes@gmail.com or by telephone on 01803 863955 between 10:00-12.00 Monday to Friday. It is not always possible to prevent an order from been dispatched as we aim to dispatch as soon as possible. If your order has been dispatched please view our returns policy.

If we receive notice in time we will cancel the order and credit your card.

 Returns and Refund Policy

Returns are only accepted on damaged goods. Please inform us of returns via email or phone within 24hrs of receipt. We may request that you return the item to us. We reserve the right to refuse a refund on an item. If goods are damaged please ensure you have a photo.

To return goods please email us at  janototnes@gmail.com


Jano a Tasteof Sunshine 
11 High Street, Totnes
TQ9 5NN

Telephone: 01803 863955

E-mail: janototnes@gmail.com


Working Hours

Tuesday: 10.00 to 15.00
Wednesday-Saturday: 10.00 to 15.00 & 18.30 to 21.30
Sunday & Monday closed

Get In Touch

TEL : 01803863955
EMAIL : info@janotasteofsunshine.co.uk
www.janotasteofsunshine.co.uk

All prices are in GBP. © 2017 Jano Ltd  /  Website Design By WebCreationUK